Guides
Guides for packing and shipping Shopify orders.
Practical answers for the claims, chargebacks and day-to-day packing Shopify stores deal with: what to check, what to say, what to print, and what to keep as proof.
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Customer says the box was empty. What now?
What to ask the customer, what to check, when it's a carrier claim, and the evidence that helps if it becomes a chargeback.
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Shopify chargebacks: the evidence to send for each reason
Deadlines, the steps in your Shopify admin, the file rules, and what to send for product not received, unacceptable, fraudulent and more.
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Printing packing slips, pick lists and labels
Packing slips and pick lists for one order or a hundred, shipping labels with the QR tab, item labels, and which printers and paper to use.
Proof of every box, from your next one.
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