Lite
$9.99/month
or $99.90 a year (2 months free)
- 25 boxes a month
- 1 station
- Videos kept 90 days
Pricing
Simple plans, billed through Shopify.
Every plan includes packing, returns, supplier orders, Proof PDFs and analytics. Start with a 7-day free trial, then pay monthly, or yearly for 2 months free.
Starter
$19/month
or $190 a year (2 months free)
- 250 boxes a month
- 2 stations
- Videos kept 90 days
Growth
$49/month
or $490 a year (2 months free)
- 2,500 boxes a month
- 5 stations
- Videos kept 180 days
- CSV exports, printable reports and the packer leaderboard
Pro
$129/month
or $1,290 a year (2 months free)
- 10,000 boxes a month
- Unlimited stations
- Videos kept 365 days
- Everything in Growth, plus priority support
What's a box? Every box packed and every return inspected at a station, each month. Supplier deliveries don't count.
Over your plan? Your stations keep recording; Boxwitness asks you to move up a plan.
Billing. Through your Shopify bill, in US dollars. Change or cancel your plan from Shopify.
Savings calculator
What do wrong boxes cost you?
Wrong items, “never arrived” claims and returns sent back empty all come out of your margin. Put in your own numbers to see what Boxwitness could keep on the plan that fits. Plans start at $9.99 a month, with a 7-day free trial.
Packing
Wrong or missing items, “never arrived” or “the box was empty” claims, and chargebacks.
Returns
Every return is opened on camera at a station, so returns count towards your plan too.
Sent back empty, swapped, used or damaged: refunds you'd lose, or have to fight without proof.
With Boxwitness
Item checks stop wrong and missing items before the box closes; the videos answer claims and back up a refused refund, a carrier claim or a chargeback reply. Half is a cautious place to start.
Boxwitness could save you
$326/month
$3,912 a year, after the Growth plan at $49 a month.
Growth covers your 550 boxes a month: 500 packed and 50 returns opened.
- Lost to packing problems
- $500/mo
- Lost to bad returns
- $250/mo
- Kept with Boxwitness
- $375/mo
- Plan pays back
- 7.6×
Pays for itself if it saves 1 package a month.
Start your 7-day free trial-
Lost now
Packages × the share that go wrong, plus packages × the return rate × the share of returns that aren't what you sent, each at the average package value.
-
Kept with Boxwitness
What's lost × the share Boxwitness stops before shipping or proves with video.
-
Saved
What's kept, minus the cheapest plan that covers every box you pack and every return you open.
An estimate, not a promise. Each problem package or bad return is counted at the average package value (the refund or the replacement), before reshipping, return shipping, support time and chargeback fees.